Troll and Toad gets a bad rap for some and great experiences for others. ... were gonna refund the 3 cards" Mind you at the same time Card Kingdom has already shipped my order placed on the same day as the Troll and Toad one. Refunds are issued if item is returned within seven days of arrival. Typical time period is 1-2 days. Troll and Toad Return Policy. Share your voice on ResellerRatings.com To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller. Troll and Toad have been wonderful! They take a over a month to process your cards after recieved. So glad I gave them a try! 2. I'll be back for sure. I don't care about the refund, the order COULD have been completed but Troll and Toad CHOOSE not to fulfil the order. You CAN however use the amazon card to buy stuff from the Troll & Toad amazon account that they've made, but again this is them selling through amazon. This is not including customs as I am in Alberta Canada. Troll & Toad have been wonderful I will be a repeat customer! I personally have ordered hundreds of times from them over the years on everything from MTG and YuGiOh to Pokemon. Sharing is caring. If it’s beyond seven days or if the item is opened or altered, it may be sold back to TrollandToad.com through the normal buy-back process. Please refer to the Amazon.com Return Policy and Amazon.com Refund Policy or contact TrollAndToad to get information about any additional policies that may apply.. Read real customer ratings and reviews or write your own. Package was lost, didn't get a refund It's been 45 days since my package has shipped from the US to my country. Troll and toad offers absolutely horrendous shipping at a ridiculous price to my country, and this is just one of many problems. 1. The good thing about amazon is that you're guaranteed to get what you want exactly, OR a nice refund :) Hope it helps! This is an interesting case and I'm actually a bit sympathetic that Troll & Toad's reputation has to suffer because of issues with the USPS. I read some reviews on Troll and Toad that scared me but wanted to give them a try as a show of good faith from the few small reviews. They grade cards at significantly worse condition then they were sent in. 68 reviews for Troll and Toad, rated 3.24 stars. Contact this seller Phone: 859-280-3235. I need to add here also had a professional and courteous attitude as well. Troll and toad is the worst for a variety of reasons. Troll and Toad had 2.99 for the shipping compared to 30 dollars from Toywiz. Read about their experiences and share your own! Quickly responded to my emails, answered my questions and fixed an issue that was completely my mistake to begin with. 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